EZSTREAM respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). This policy outlines our procedures for handling copyright infringement claims.
1. Copyright Infringement Policy
EZSTREAM is committed to protecting intellectual property rights. We respond to notices of alleged copyright infringement and take appropriate action under the DMCA and other applicable laws.
2. Reporting Copyright Infringement
If you believe that content available through our service infringes your copyright, please send us a written notice containing the following information:
- Identification of the copyrighted work claimed to have been infringed
- Identification of the material that is claimed to be infringing
- Your contact information (name, address, phone number, email)
- A statement that you have a good faith belief that the use is unauthorized
- A statement that the information in the notice is accurate
- Your electronic or physical signature
3. Designated Agent
Our designated agent to receive copyright infringement notices is:
- Email: dmca@ezstream.com
- WhatsApp: +33 6 12 34 56 78
- Telegram: @ezstream_support
- Response time: Within 24 hours
4. DMCA Takedown Procedure
Upon receiving a proper DMCA notice, we will:
- Review the notice for completeness and accuracy
- Remove or disable access to the allegedly infringing content
- Notify the user who posted the content
- Provide the user with an opportunity to respond
- Take appropriate action based on the response
5. Counter-Notification Procedure
If you believe that content was removed in error, you may file a counter-notification containing:
- Identification of the material that was removed
- Your contact information
- A statement under penalty of perjury that the removal was mistaken
- A statement consenting to the jurisdiction of federal court
- Your electronic or physical signature
6. Repeat Infringer Policy
EZSTREAM maintains a policy for dealing with repeat infringers:
- First offense: Warning and content removal
- Second offense: Temporary account suspension
- Third offense: Permanent account termination
- All offenses may result in immediate termination for severe violations
7. Service Provider Status
EZSTREAM operates as an internet service provider under the DMCA. We qualify for safe harbor protection because we:
- Do not have actual knowledge of infringing activity
- Act expeditiously to remove infringing content when notified
- Have a designated agent to receive copyright notices
- Implement a repeat infringer policy
- Do not interfere with standard technical measures
8. Fair Use Considerations
We recognize that some uses of copyrighted material may be protected under fair use doctrines. Factors considered include:
- Purpose and character of the use (commercial vs. non-commercial)
- Nature of the copyrighted work
- Amount and substantiality of the portion used
- Effect on the potential market for the work
9. International Copyright Compliance
While the DMCA is a U.S. law, we comply with international copyright treaties including:
- Berne Convention for the Protection of Literary and Artistic Works
- World Intellectual Property Organization (WIPO) treaties
- EU Copyright Directive
- Other applicable international copyright agreements
10. User Responsibilities
Users of our service are expected to:
- Respect copyright laws and intellectual property rights
- Not upload or share copyrighted content without permission
- Report any suspected copyright violations
- Cooperate with copyright investigations
11. Content Provider Relationships
We work with content providers to ensure:
- Proper licensing of all available content
- Compliance with distribution rights
- Immediate removal of unauthorized content
- Regular content rights audits
12. Contact Information
For DMCA-related inquiries, please contact us:
- DMCA Agent: dmca@ezstream.com
- General Support: support@ezstream.com
- WhatsApp: +33 6 12 34 56 78
- Telegram: @ezstream_support